Our Privacy Statement
We are committed to protecting your personal information and your right to privacy. When you visit our website, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
As used in this privacy statement, “company”, “us”, and “we” refer to the SMARTOSC Corporation, whose registered address is at No 4, Vo Van Dung Street, O Cho Dua Ward, Dong Da District, Ha Noi, Vietnam, and/or one or more of its subsidiaries that may process your personal information. We have offices in the UK, Singapore, Thailand, Australia, Japan, and Indonesia.
This privacy policy applies to all information collected through our website, and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Services”). Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. By consenting to this Privacy policy, you are giving us permission to process your personal data specifically for the purposes identified hereunder.
What information do we collect?
1. Personal information
As a visitor, you do not have to submit any personal information in order to use the Website. We only collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, or otherwise contacting us. The personal information that we collect includes your name, phone number, email address, and company.
2. Log File Information
Like the majority of website services delivered over the Internet, we gather log file information which is automatically reported by your browser or mobile application every time you interact with our website and Services. The data gathered is non-personal and may include information such as Internet Protocol (IP) address, browser type, referring/ exit pages and URLs, number of clicks, date/time stamp, pages viewed, and other such information. The data is used to help us analyze trends, track users’ movement on the site, and gather demographic information for aggregate use. We do not link this automatically-collected data to personally identifiable information and none of the log file information gathered enables us to personally identify you.
3. Google Analytics
We use Google Analytics to collect and store information about your visit to our site. This information includes:
Environmental information such as the location of your IP address, the language you are browsing in, and the technical specifications of the device and browser you are using;
– Behavioral information such as the date and time of your visit, the pages you visit, links you clicked on the site, and the name of the domain from which you access the Internet;
If your browser accepts cookies, we may use a session cookie to learn how many different visitors come to our website. We use this information for statistical purposes and to help us make our site more useful. We do not collect personally identifiable information nor do we sell this data to anyone.
4. Cookie
We use cookies to enhance your experience. For more information please read our website’s Cookie policy.
5. Minors information collection
We do not knowingly collect data from or market to children under 16 years of age or under the age of majority under any applicable law. We do not knowingly solicit data from or market to children under 16 years of age or under the age of majority under any applicable law. By using the Services, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.
If we learn that personal information from users less than 16 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under the age of 16, please contact us via email: [email protected].
How do we use your information
We process your personal information to fulfill your requests for information and for other purposes that we will clearly describe when collecting the data or when the purposes are obvious to you.
These purposes include:
– To contact you for developing a business relationship
– To respond to your questions and concerns
– To improve our website performance
– To send you support and administrative messages, reminders, technical notices, updates, security alerts
– To send you marketing and promotional communications
– For other Business Purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Services, products, marketing, and your experience.
– To address compliance and legal obligations in applicable laws
For other purposes, we shall ask for your permission in advance.
Transfer of personal information
We transfer Personal Information to other jurisdictions as necessary for the purposes described above, including to jurisdictions that may not provide the same level of data protection as your home country. If you submit your personal information from countries other than Vietnam, you are transferring your personal information across borders.
In cases of necessity, we may disclose personal information to external law enforcement agencies or regulatory authorities to meet our legal obligations. Your data privacy remains a top priority.
Personal information security
We have implemented reasonable security policies and procedures to safeguard personal information from unauthorized loss, misuse, alteration, or destruction. While we take extensive precautions, it’s essential to acknowledge that no security measures can provide an absolute guarantee against all potential threats. To the best of our ability, access to your personal information is restricted to individuals with a legitimate need-to-know basis. Those who have access are obligated to uphold the confidentiality of such data.
Personal information retention
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 90 days past the termination of the user’s account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Control and access to your personal information
You have the right to obtain access to the personal data held by the Commission about you and to request its rectification or erasure, or restriction of processing or, where applicable, the right to object to processing or the right to data portability. Where the processing is based on your consent or explicit consent, you also have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
If you have any request concerning the processing of your personal data, please contact us at [email protected] and we will respond to you in a timely manner. Please note that we may need some additional information to certify your identity before carrying out any request.
Do we make updates to this policy
Yes, we will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Link to other websites
Our Services may contain links to other sites. We have no control over and take no responsibility for the privacy practices or content on other sites. You are responsible for checking the privacy policy of any such sites so that you can be informed of how they handle personal information.
Contact
If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at [email protected].