10-15%
eCommerce infrastructure cost savings
Our results speak for themselves
Get to know The Mall Group
The Mall Group (TMG) is a prominent retail and entertainment conglomerate based in Thailand. It manages various shopping malls, department stores, and entertainment complexes. The company has effectively expanded its operations and has emerged as one of Thailand’s foremost mall operators, boasting an extensive portfolio.
TMG’s vision is to continually position itself as Thailand’s ultimate shopping destination for businesses, entertainment, and lifestyle through offline and online channels.
Challenges
Targeted solutions
eCommerce Infrastructure Health Check
Regular health checks for the brand’s eCommerce operations are critical. Focusing specifically on Infrastructure, TMG is committed to ensuring the adoption of AWS best practices and mitigating infrastructure-related risks.
To gain valuable insights into the overall state of eCommerce and, more specifically, the state of Infrastructure, TMG is seeking a team with:
- Expertise in eCommerce system assessment and cloud architecture
- A-level cloud certifications and is well-versed in Order Management Systems and all versions and editions of Magento
- Capability to support the TMG team in identifying potential risks and enhancing online sales revenue.
System Revamp
The Mall Group is pursuing a bold digital transformation strategy to position itself as a leader in the Thai retail industry. Their strategy includes creating a comprehensive Supplier Information Portal aiming to boost sales performance, optimize operational efficiency, and foster stronger collaboration between vendors and the Mall Group.
Brands under TMG need a modern solution with a refreshed interface to drive revenue growth and enhance customer interactions. SmartOSC has been tasked with developing and deploying the M-SIS system, which is set to replace the existing technology that has been in use for over 15 years.
solutions
Our tools for success
Advanced eCommerce Assessment and Infrastructure Optimization
SmartOSC has harnessed cutting-edge industry assessment tools and adhered to AWS Best Practices and Key Pillars to meticulously assess TMG’s eCommerce system and Infrastructure. This comprehensive approach uncovered all potential risks and laid the groundwork for solutions to bolster infrastructure security and trim infrastructure expenses. Notable recommendations include:
- Transitioning from traditional server systems to a containerized architecture
- Implementing Continuous Integration/Continuous Deployment (CI/CD) processes for seamless and efficient software delivery
- Employing a centralized integration layer built on serverless technology
- Containerizing the architecture using spot instances for production environments
A Comprehensive Transformation of Platform Capabilities
The TMG Supplier Information System (M-SIS) has been developed to provide a comprehensive platform for business analytics and reporting for The Mall Group’s suppliers. Key features include:
- Web Application with Single Sign-On: By implementing SSO with M-Authentication (based on AWS Cognito), M-SIS benefits from enhanced security, simplified user management, and a seamless user experience, allowing brands to access the portal and related applications with ease while maintaining data integrity and compliance.
- User Access and Rights Management: Supported by Role-Based Access Control (RBAC), it offers enhanced security by assigning roles and permissions based on user functions, improves compliance, and streamlines operations by ensuring users access only the necessary data and features. RBAC also enables effective monitoring and auditing capabilities.
- Public Relations Area: As a centralized hub for publishing announcements, news, and updates, the Public Relations Area in M-SIS allows TMG to communicate important information efficiently, reducing misunderstandings. It enhances collaboration with business partners, leading to better outcomes. Additionally, it promotes transparency and openness, boosting trust and credibility with partners.
- Integration with SAP and Food Costing: SmartOSC helps TMG to connect SAP system and Food Costing for retrieving interface information aligned with the MEPPAY system.
- Reporting Functionality: This feature provides reporting for TMG with detailed sales information by consignment supplier, accounts payable, and food court creditors. Brands can customize reports by TMG company, branch, due date, brand, and department. It includes drill-down and filtering options for payment due date, department, product code, or brand. The report also supports dynamic TMG discount fields, allowing adjustments or reductions based on discount type configuration.
- Data Mapping and Master Data Management: SmartOSC assists in defining and structuring data elements such as departments, companies, and payment terms, and maps data between systems for accurate and effective management.
benefits
Growth unlocked
- Optimized resource allocation and simplified deployment through containerization
- Streamlined data integration, enhancing overall business operational efficiency
Improved development productivity, efficiency, time-to-market
