Top 10 Salesforce Agencies in Thailand 2024

Understanding Salesforce

What is Salesforce?

Salesforce is a leading cloud-based Customer Relationship Management (CRM) platform that enables businesses to manage and analyze customer interactions throughout the customer lifecycle. Salesforce is currently installed on 67 eCommerce stores in Thailand. It is designed to enhance customer service, marketing automation, and sales performance. Salesforce Agencies offer a range of products and solutions tailored to various business needs, from small startups to large enterprises, making it a versatile tool for customer management and business growth.

The potential benefit of a Salesforce agency to Thai Businesses

A Salesforce agency is a specialized firm that offers services related to the Salesforce platform, including implementation, customization, training, and support. These agencies play a crucial role in helping businesses maximize the potential of Salesforce. Here are some key benefits they offer to Thai businesses:

• Access to a talent pool: Agencies have access to a wider pool of skilled Salesforce professionals, ensuring you get the right expertise for your specific needs.
• Expert Guidance and Implementation: Salesforce agencies have the expertise to implement Salesforce solutions effectively, ensuring that the platform is aligned with the business’s specific needs and goals.
• Streamlined workflows and automation: Agencies help identify and automate processes, minimizing manual tasks and boosting team productivity.
• Customization and Integration: Agencies can customize Salesforce to fit the unique processes of a business and integrate it with other systems, improving efficiency and data consistency.
• Training and Support: A salesforce agency provides training for staff, helping them to use Salesforce effectively, and offer ongoing support to resolve any issues, ensuring smooth operation.

Top 10 Salesforce Agencies in Thailand 2024

SmartOSC

SmartOSC, an award-winning digital commerce agency with 18 years of experience, operates in 9 countries with over 1,000 experts. Known for handling complex, large-scale implementations, they’ve completed over 1,000 projects. A key player in the retail sector, SmartOSC hosted the “Forward Roundtable” in Bangkok in 2023, gathering top executives to address 2024’s retail challenges, focusing on integrating business and IT strategies. 

SmartOSC stands out for its expertise in eCommerce solutions integrated with Salesforce Agencies. They offer tailored solutions that help businesses streamline their online sales and customer management.

Hyperlink InfoSystem

Hyperlink InfoSystem is renowned for its comprehensive Salesforce solutions, including consultation, implementation, customization, and support. Their proficient team consists of Program Managers, Solution Architects, Analysts, Developers, and Consultants, ensuring robust project execution. The Solution Architect plays a crucial role in technical design and strategic guidance, vital for successful Salesforce integration. 

With a growing global demand for Salesforce Partners skills driven by increasing revenue, customer satisfaction, and ROI, Hyperlink InfoSystem underscores the significance of Salesforce consultants who ensure effective implementation and bridge the gap between technical solutions and business requirements.

4Thought Marketing

4Thought Marketing, established in 2008, specializes in aligning marketing with privacy goals, offering services in software development, marketing strategy, and technology. They excel in marketing operations, providing integration, customization, and campaign execution services. The agency is also skilled in strategy and planning, focusing on aligning business and marketing plans with effective metrics. They prioritize privacy compliance in their marketing solutions. 

Known for their expertise in marketing automation using Salesforce, 4Thought Marketing enhances customer engagement and drives sales through marketing automation, customer journey mapping, and data analysis, particularly in eCommerce and retail sectors.

Watch more: Choose the Right Salesforce Commerce Cloud Agency

SENLA, Software Engineering Laboratory

SENLA is known for its technical expertise in Salesforce development. They provide advanced solutions including custom application development and system integration, catering to the specific needs of businesses.

• Specialties: Custom application development, system integration, and technical consulting.
• Notable Projects: Development of specialized Salesforce applications for various industries.

NextBits

NextBits offers specialized services in Salesforce development and cloud solutions. They focus on creating scalable and efficient CRM solutions that align with business goals and processes.

• Specialties: Salesforce cloud solutions, custom CRM development, and business process optimization.
• Notable Projects: Tailored CRM solutions for SMEs and startups.

SkyPlanner LLC

SkyPlanner LLC excels in providing comprehensive Salesforce consulting and implementation services. They are known for their client-centric approach and in-depth expertise in Salesforce products.

• Specialties: Salesforce consulting, implementation, and user training.
• Notable Projects: Implementation of Salesforce solutions in complex business environments.

Software Outsourcing Services (SOS) Ltd

SOS Ltd is a prominent player in Salesforce outsourcing, providing cost-effective and efficient Salesforce services. They cater to a wide range of industries, offering flexible and scalable solutions.

• Specialties: Outsourced Salesforce services, support and maintenance, and cost-effective solutions.
• Notable Projects: Long-term Salesforce outsourcing partnerships with international clients.

SITSL

SITSL is recognized for its innovative approach to Salesforce solutions. They combine the latest technologies with Salesforce to create cutting-edge solutions that enhance customer experience and operational efficiency.

• Specialties: Technological innovation, AI integration, and custom development.
• Notable Projects: Advanced CRM solutions incorporating AI and machine learning.

Westbrook International

Westbrook International brings a wealth of experience in Salesforce consulting and implementation. They are known for their strategic approach, helping businesses to maximize the benefits of Salesforce.

• Specialties: Strategic consulting, Salesforce implementation, and process optimization.
• Notable Projects: Strategic transformation projects for large corporations.

BBO

BBO specializes in creating user-friendly and effective Salesforce solutions. They focus on user adoption and training, ensuring that businesses fully leverage the capabilities of Salesforce.

• Specialties: User-friendly design, training and adoption services, and ongoing support.
• Notable Projects: Comprehensive user training and adoption programs for various industries.

Watch more: Top 10 Salesforce Agencies in Australia 2024

Conclusion

The top 10 Salesforce agencies in Thailand demonstrate a diverse range of expertise and innovative solutions for various business needs. These agencies, from Hyperlink InfoSystem’s comprehensive services to SmartOSC’s eCommerce specialization, play a key role in enhancing the capabilities of Thai businesses through Salesforce. As the digital business landscape evolves, their contributions are pivotal in driving growth, efficiency, and superior customer experiences in Thailand’s dynamic market. If you want to learn more about Salesforce and how it can help you, contact us today.