What is Sitecore Platform?

Sitecore is the world’s leading .NET content management system. With Sitecore, you can manage your content, test, personalize and automate all of your content on your website. Sitecore allows you to deliver the right message, to the right person, at the right time. In addition, Sitecore connects, collects, and analyzes all of your customer interaction data, both online and offline, making it possible for you to understand and make use of any data available.

Sitecore gives you all the customer insights you need. The platform automatically groups a suitable location for you to use as soon as you see fit. For your customers, Sitecore gives them the content they want to see.

What does SmartOSC’s all-inclusive Sitecore service have?

What makes Sitecore different from other CMS platforms on the market today. With powerful feature sets and designed to help your business with greater revenue. Let’s discover what advantages SmartOSC offers Sitecore service package with.

Personalize customer data

Personalized customer data is the powerful feature behind SmartOSC’s Sitecore platform. Every customer interaction, behavior and data is recorded and stored, giving you insights to increase engagement and profits.

On-site experience database

Sitecore SmartOSC DX collects all of your customer experience data (even from CRM and non-Sitecore platforms) and connects them together. Finally, you will be able to comprehensively observe the journey of each customer (customer’s journey) to each individual, in a single data warehouse.

When Sitecore SmartOSC DX collects customer interaction data, the system automatically creates a profile of each individual. These data records become progressively richer. From there, you can know the customer profile, their preferences, the purchase journey, their retention time on the page in an intelligent and fully automated way.

Analyze engagement

Detailed insights will become richer thanks to the analysis of on-page engagement. You can rank visitor interactions to prioritize tracking. While Sitecore SmartOSC DX’s pipeline analytics will track leads who have engaged with your content.

Easily store customer location

Your customers will benefit from a personalized on-page experience. With Sitecore SmartOSC DX’s geolocation features, you can create personalized rules to display your store’s location in your area based on your visitor’s location.

Multi-channel campaign integration

The Sitecore Experience Cloud feature allows users to track performance all the time from the moment a marketing campaign begins, from channel to channel. You don’t have to jump between systems and manually pair customer activity analytics. Only one tracking code is needed for each campaign to get engagement across all platforms and allocate tracking codes accordingly.

Multi-language support

Large enterprises in the world when deploying Sitecore to do CMS all support multi-language services. With the ability to connect Sitecore’s auto-translation service and SmartOSC DX engineers, you can transform your website into a multilingual storefront serving customers from anywhere in the world.

A/B Testing

When you study customer data, you will surely have many ideas to optimize your website. Test the effectiveness of each idea with A/B testing with two different scenarios. The website testing, tracking and analytics tools that Sitecore provides will pinpoint exactly where your content and traffic sources are performing well or poorly.

Marketing Automation

The SmartOSC Sitecore system dashboard will assist in setting up automation campaigns and automatically responding to each customer action based on your pre-programmed desires. Such as a customer completing a form or delivering a pop-up when a customer stays on the site for a specific amount of time.

Conclude

SmartOSC is a full-service, premium eCommerce reseller for top brands and sellers. SmartOSC helps brands design and analyze smarter, more personalized on-page customer journeys to increase engagement and conversions across channels. Based on the Sitecore platform, SmartOSC develops automated, data-driven eCommerce solutions that put the customer at the center of the sales process. Contact us now!